Delivery
Shipping Overview
UK orders are shipped via DPD and InPost.
International orders are shipped via FedEx.
Duty & VAT for EU and US orders are pre-paid by us, meaning there are no additional charges on delivery. Orders shipped outside these regions may be subject to local customs duties and VAT.
Orders are dispatched Monday to Friday.
Orders placed over the weekend will be dispatched on Monday.
Orders placed on a UK Bank Holiday Monday will be dispatched the following working day.
- To check couriers, delivery times and prices please click here
Returns
RETURNS
Return your item within 14 days of delivery for a refund. Returns made after 14 days, but within 30 days of delivery, are eligible for an exchange or store credit only.
UK RETURNS
We offer free UK returns when selecting an exchange or store credit.
If you choose a refund, a £3.50 return processing fee will be deducted from your refund total.
INTERNATIONAL RETURNS
For international orders, return shipping costs are the responsibility of the customer.
SUMMARY
• Free UK returns → Exchange or store credit (+10% Bonus Credit)
• UK refunds → £3.50 deducted from refund total
• International returns → Customer covers return postage
HOW TO START A RETURN
