RETURNS POLICY
You have 14 days from receiving your order to request a refund, or up to 30 days to return your item for an exchange or store credit.
Choosing store credit also gives you a 10% bonus added to your gift card, giving you more to spend on your next order.
RETURN CONDITIONS
Items must be:
• Unworn and unused
• Tags still attached
• Returned in the original packaging
• In a clean, resellable condition
All returned items go through a strict inspection process.
If tags have been removed, or the item shows signs of being worn, washed, or damaged, the return may be rejected and sent back to the customer.
RETURN SHIPPING
Return shipping costs are covered by the customer, unless selecting free UK exchange or store credit via the returns portal.
PROCESSING TIMES
Once your return arrives at our warehouse, please allow 7–14 days for it to be inspected and processed.
Refunds will be issued to the original payment method.
NON-RETURNABLE ITEMS
Due to hygiene reasons, the following items cannot be returned:
• Underwear
• Socks
• Hats / Caps